What is your 30-day return policy?

You can return any device within 30 days of delivery, for any reason. Start the return from your Orders page and we’ll email a prepaid label — returns are always free.

How do I return an item and get a refund?

You have 30 days from delivery to start a return for any reason. Open your Orders page, choose the order and select “Get help”, then follow the return steps. We email you a prepaid shipping label. When will I be refunded? Once we receive and inspect the device, your refund is issued to the original […]