The fastest way to reach us is from your order. Go to Orders, find the one in question and select “Get help”. For anything not tied to an order, email support@swappaelectronics.com and we’ll reply within 1 business day.
Our team answers messages every day, including weekends. We aim to get back to you within 24 hours, and most order questions are answered the same business day.
Open Orders, select the order you need help with and choose “Get help”. Pick the topic that matches your issue — returns, refunds, delivery or a problem with the item — and we’ll guide you through the next steps.
