Do ex phones come with a charger and accessories?

Every device ships with a compatible charging cable. Not all ex phones include a wall plug or the original box, so check the listing details. Any accessories included are tested before dispatch.

Is the battery health checked on ex phones?

Yes. Battery health is part of our multi-point inspection, and every device meets a minimum threshold before it’s listed, so you get dependable all-day use.

Are ex phones unlocked and ready for any carrier?

Unless a listing clearly states otherwise, every phone we sell is carrier-unlocked. That means you can insert a SIM from any network and the device will connect without extra steps. Before a device is listed we confirm its IMEI is clean and not blocklisted, so activation works the moment it arrives.

What does “ex phone” mean and how are they graded?

An ex phone is a pre-owned device that has been fully tested, cleaned and restored to full working order before resale. Every unit is inspected against a multi-point checklist and assigned a cosmetic grade so you know exactly what to expect. Our condition grades Excellent — looks almost new, only the faintest signs of use. […]