Charge it for at least 30 minutes, then force restart the device. If it still won’t power on, open your Orders and select “Get help” so we can sort it out quickly.
My device won’t turn on — what can I try?
Published on June 17, 2026
Published on June 17, 2026
Charge it for at least 30 minutes, then force restart the device. If it still won’t power on, open your Orders and select “Get help” so we can sort it out quickly.